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unable to fetch/sync files, and cannot activate permissions

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Archived post from July 18, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 18, 2013
Have been running Skydrive on my Laptop (W7), Desktop(W7), IPad and Windows 8 phone, but since having to reinstall windows, and therefore reinstall Skydrive, on Laptop am unable to sync/fetch files.     Followed instructions to right click on icon in notification area and go to settings etc, but the option to select 'Let me use SkyDrive to fetch any of my files on this PC' is inactive/greyed out.......Any ideas please?

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