Unable to deactivate hotmail account

My hotmail email was hacked. I don't use it anyway and want to delete it, close it, deactivate it, by whatever wording. It needs to go away. I've been trying for days to close it, but I keep getting, "There seems to be a problem with Outlook right now. Please try again later." I don't want to try again later! I've been trying! Outlook doesn't work! Get Outlook working, so I can close this hotmail account!!!

Also, the "Topic" that is required, there isn't one that's for deleting/closing/deactivating an account. So I'm forced to pick one that isn't what I need. You guys need to get your act together.