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Troubles Closing my account

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Archived post from August 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 12, 2013
I know there are plenty of people having the same issues I would just like to close my account but I keep getting the error: "You need to cancel any paid services or Microsoft Points account associated with your Microsoft account." but I have nothing linked to this account. Please help!

my hotmail address is *** Email address is removed for privacy *** 



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