My Hotmail account has been blocked..I filled in the questionnaire,and got an answer from the automated service,that I did not supply enough information to unblock it..I tried again giving more info,and it told me I had tried too many times.Please help
me unblock it.
I want to try to restore emails from a specific person (email address), this person is deceased and I need for personal and legal reasons...can ANYONE help me.... I don't want to give out my email or the other email address, please set me up with a private
page to give this information. Thank you.
I am getting emails that look suspicious too me, telling me that my account will be closed unless I provide information that I believe would support identity theft. I do not want my account to close, but I do not want to fall prey to a fraud scheme either. Is this email valid? If so, is there I way I can correct the problem without simply replying to an unknown sender? The text of the latest one is below:
Dear MSN and Hotmail Subscriber,
We have recently confirmed that different computers have logged onto your Hotmail account and multiple password errors have been entered. We are hereby suspending your account; as it has been used for fraudulent purposes.. Now we need you to reconfirm your account information to us. Click your reply tab, fill in the columns below and send it back to us or your email account will be suspended permanently.
* Full Name:
* User name:
* Password:
* Date of Birth:
* Country Or Territory:
* Alternative Email:
* Alternative Email Password:
This back up is necessary to update and to avoid blocking of your account. If you do not respond to this message with in 24hrs you will lose your account permanently. Thank you for your usual co-operation we apologize for the inconvenience.
Sincerely,
Member Service Team
I am trying to delete my account. It says I need to cancel my billing service, but I have no paid services and no billing information entered. I need assistance deleting the account. Where do I call?
Please help!!!
I wrote this question before and I had one reply from Forum Moderator Judith C. and I still can not recover our e-mail account at Hotmail.
This is my number request - SRX1188100773ID - Your request for Microsoft support
Please could you help me with recover e-mail account at Hotmail? We have tried already all your options.
As of the weekend of Saturday the 10th of November 2012 we have been unable to access our company email account. The reason suggested
was that some unauthorized activity was suspected. We have tried on several occasions to regain entry supplying as much information as was
requested and still have been unable to pass the verification process. This issue had also occurred about a month earlier, though on that occasion
we were successful in gaining access. What is concerning is that in the initial stages of the validation process we were prompted to accept a code
sent to an alternative email. The alternative email we originally provided was h1....@hotmail.com yet the email we were prompted to use began
hi.... @hotmail.com It is for this reason that we had not accepted to gain a code via email. This is main problem is that somebody put to our account e-mail the additional alternative e-mail address hi.... @hotmail.com
Also we have used your links which were sent to two addresses (why ???should be only one!), one of which we do not use
or recognize in order to reset our password. When we try to log in, using the new password, the page that opens still says that 'it looks like
someone else is trying to access your account' and then reverts us back to the page where we are asked 'do we want an email sent'.
The only alternative email which is offered for send re-set code is not one we recognize h1....@hotmail.com (our e-mail) only
the hi.... @hotmail.com - this email is not used by us.
Please could you help us, this is our company e-mail address with all very important information for us.
Are main concern in all this is that we have a number of client contacts stored in that account along with several personal emails.
We are happy to provide additional information such as content of received emails or content of folders..although we can not be expected
to know all of the hundreds of those stored. You are welcome to look into the folder Companies House and you will see details of our company
number. You will also note that our company information is listed in the signature at the foot of each sent email.
This is my number request - SRX1188100773ID - Your request for Microsoft support
Please could you help me with recover e-mail account at Hotmail? We have tried already all your options.
As of the weekend of Saturday the 10th of November 2012 we have been unable to access our company email account. The reason suggested
was that some unauthorized activity was suspected. We have tried on several occasions to regain entry supplying as much information as was
requested and still have been unable to pass the verification process. This issue had also occurred about a month earlier, though on that occasion
we were successful in gaining access. What is concerning is that in the initial stages of the validation process we were prompted to accept a code
sent to an alternative email. The alternative email we originally provided was h1....@hotmail.com yet the email we were prompted to use began
hi.... @hotmail.com It is for this reason that we had not accepted to gain a code via email. This is main problem is that somebody put to our account e-mail the additional alternative e-mail address hi.... @hotmail.com
Also we have used your links which were sent to two addresses (why ???should be only one!), one of which we do not use
or recognize in order to reset our password. When we try to log in, using the new password, the page that opens still says that 'it looks like
someone else is trying to access your account' and then reverts us back to the page where we are asked 'do we want an email sent'.
The only alternative email which is offered for send re-set code is not one we recognize h1....@hotmail.com (our e-mail) only
the hi.... @hotmail.com - this email is not used by us.
Please could you help us, this is our company e-mail address with all very important information for us.
Are main concern in all this is that we have a number of client contacts stored in that account along with several personal emails.
We are happy to provide additional information such as content of received emails or content of folders..although we can not be expected
to know all of the hundreds of those stored. You are welcome to look into the folder Companies House and you will see details of our company
number. You will also note that our company information is listed in the signature at the foot of each sent email.
My primary email address has seemingly been compromised by a Russian. Microsoft will not hand over a reset due to lacking enough information. My iPhone is dependent of this email even, I get errors constantly stating my Hotmail account is incorrect.
I can still use my Twitter that is on the email. What can I do?
i received an email from *** Email address is removed for privacy *** asking me to reply them my ID PASS SEcurity que and ans pretending them to be Microsoft. And it said if not provided with the info they might block my account. please tell me that is it an authentic mail or not... please
tell me that is it an authentic mail or not..
The mail reads as follow
Dear Valued Customer,
Due to congestion in all Windows Live Mail user accounts, there shall be a removal exercise of all used and unused Hotmail/Msn Accounts. Windows Live would be shutting down several accounts as your email address needs to be added to the new Windows Live
database. We programed to stop and delete unused email account, you may permanently stop receiving messages to this Email address if not verified.
Kindly verify and let us know if your account is still valid. Click on the reply button and fill in your information:
This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.
Thank you for your usual co-operation. We apologize for the inconvenience.
Sincerely,
Member Service Team.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ? 2012 Microsoft Corporation. All rights reserved.
The mail reads as follow
Dear Valued Customer,
Kindly verify and let us know if your account is still valid. Click on the reply button and fill in your information:
* User name:
* Password:
* Date of Birth:
* Security Question:
* Answer:
* Security Question:
* Answer:
* Country Or Territory:
This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.
Thank you for your usual co-operation. We apologize for the inconvenience.
Sincerely,
Member Service Team.
This assumes a reasonable growth rate. Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
For more information or for general questions regarding your e-mail account, please visit Windows Live Hotmail Help.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ? 2012 Microsoft Corporation. All rights reserved.
I cleaned out my sent e-mail folder a while ago and found out just now that there was a piece of e-mail with information I need. Is there any way to recover this?
I signed in to Messenger on my home computer and while reviewing my email I got a popup stating "You have signed in to Messenger on another computer. Click here to sign again. Does this mean that someone has my sign in information and is using it with
a different computer?
Recent Comments