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SkyDrive Shrinkage from 25GB to 7GB

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Archived post from July 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 29, 2013
@MicrosoftHelps on Twitter has suggested I post this here.

When I first signed up to Skydrive in Nov 2011 from my new Lumia phone I had 25GB of space, total. Today I have only 7GB, total. Something seems to have shrunk in the wash. What's going on here and how do I stretch this back to its original fitting?

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@chbidmead I would recommend creating a post at http://spr.ly/6017ZmPZ  to work with an expert. Keep us posted! ^KR


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SkyDrive account should have 25GB instead of 7GBAug 27, 2013 My 25GB free space is down to 7GB, no clue why!Sep 25, 2013 Used to Have 25Gb of Storage and Now Only Have 7Gb?Oct 28, 2013