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Hotmail

skydrive app does not show green updated checkmarks

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Archived post from September 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 12, 2013
We installed Skydrive on a laptop and see all files on Skydrive.com.  The same files are on the hard drive and we can access them.  The cloud icon states that all files are up to date, but no folders or files show the green checkmarks.
What is the cause of this?  How do we fix the issue?
Thanks

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