Question asked on Aug 16, 2013
I recently deleted about 10 email address from my custom domains. However, when I recreated the accounts I no longer could access the email boxes. After entering my credentials to log in, I receive the following error message:
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You've lost access to your email
The inbox you've been using is no longer available. This can occur when your account is owned by an organization, or when someone else confirms ownership of the email address.
You haven't lost access to the other services you use with your Microsoft account. However, you must choose a new primary alias to continue.
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For security purposes, enter the password for the account you're trying to sign in to.
*** Email address is removed for privacy ***
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I don't know why I'm getting this error message since the the domain and all the accounts belong to me. I currently have a list of custom domain email address that need to be fully cleared. Please let me know the procedure for doing this.
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