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resetting outlook app

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Archived post from August 15, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 15, 2013
My outlook app stopped working last night (wouldn't refresh or send emails). I reset the account ("purge account data and re-download") but now all my messages are gone and it still won't sync. I uninstalled and reinstalled the app but nothing happens. I am using Android 4.1.2.

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