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Recover account

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Archived post from August 30, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 30, 2013
A hacker changed my password therefore I am unable to access my hotmail live. I sent recover account form and unfortunately it declined twice due to a sufficient information I provided. This is rather stupid because I work for security department and desperately trying to recover my account via alternative email address.   

I am more concerned a hacker may able retriever my personal details, and possibly obtain my account detail. 

Is there anyone who can help me one to one?! I am profoundly deaf and feels like Microsoft Team have let myself down. 

Please assist me immediately. 

Sara

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