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Problems verifying account adding card details

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Archived post from September 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 29, 2013
Related to: How to create a new free Microsoft outlook.com email account

Hi, have a paid account which is due to expire very soon because I can't access the account to update the card details. I can't seem to contact Microsoft support. 

How do I access my own account in order to add my card details?
What is the best way to contact Microsoft support email / phone (in London, UK)? 

Thank you  

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