Question asked on Mar 30, 2013
Dear Comunity,
I have had my account blocked for some reason and I must reset my password. Unfortunately, the accout was created in 2002 (more or less) and I cannot remember any of the questions they ask to recover my account.
Therefore I am stuck where it asks my name, previous passwords and people I have been writing to. I really need help, because all my registrations to thing (telephone, facebook, games, ect...) are linked to that e-mail account.
I do not have any credit card registered (it asks that question) because I do not use those services.
I have browsed trought all the FAQ and guides and they all link me to the "password recovery" page.
I there a way to contact by phone somebody form Microsoft to solve my issue?
I have had my account blocked for some reason and I must reset my password. Unfortunately, the accout was created in 2002 (more or less) and I cannot remember any of the questions they ask to recover my account.
Therefore I am stuck where it asks my name, previous passwords and people I have been writing to. I really need help, because all my registrations to thing (telephone, facebook, games, ect...) are linked to that e-mail account.
I do not have any credit card registered (it asks that question) because I do not use those services.
I have browsed trought all the FAQ and guides and they all link me to the "password recovery" page.
I there a way to contact by phone somebody form Microsoft to solve my issue?
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