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problem opening emails

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Archived post from August 10, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 10, 2013
just installed norton, from comcast on  my XP and now I can't open my emails. I've received emails, they are listed with a red flag in front of them and the little box in front of the title is missing.  I believe a setting was changed when the Norton was installed can anyone direct me to were I might look for a setting that is preventing me from opening my email.

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