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Problem completing age verification

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Archived post from July 18, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 18, 2013
When I try to verify my age for my child's account, and pay the 50cents, I get a message saying unable to complete because of technical difficulties. I have tried on multiple computers on many days. What is the problem?

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