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Permanently blocked hotmail account

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Archived post from December 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 29, 2013
My wife's hotmail account was permanently blocked.  This occurred because we are visiting a sub-saharan African country and she attempted to logon to her account.  How can she recover her various folders from this blocked account?  HELP.

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