Hotmail

Parental controls prevents 71-year-old from accessing her account

Unanswered 0 answers

Archived post from September 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 12, 2013

My wife is having the same problem. We faxed her drivers lic showing she is 71 years old.

She called Outlook when received no response & still cannot sign in.

She called a tel number , was answered in India, they wanted to charge her $99.

She has not been able to get into her account for 3 days. It is so frustrating, she has some

business emails that need to be tended.

DOES ANYBODY HAVE ANY IDEAS?

*** Email address is removed for privacy ***

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