my emails have dissapeared after the inbox reached maximum storage limit how can i get them back 

This past week, I was trying to upgrade from Entourage 2008 to Outlook 2011.  A microsoft help desk tech logged into my system and accidentally deleted the wrong file which I didn't know at first and she had me empty the trash can on the macbook air.  in the mean time, my back up crashed, so I can't find that file anywhere.  

has this happened to anyone and were you able to get it back?

24. January 2016 · Write a comment · Categories: Uncategorized
I'm trying to make a lyric video on Movie Maker, but the audio is only syncing correctly in some displays (fullscreen and mini screen). In the mini screen (the screen to the left where you see your video), it syncs correctly if I begin the video from the beginning but not when I skip to another part. For example, if I skip to another part, the audio gets about two seconds added and is not synced with the lyrics. The same thing happens with fullscreen - if I start from the beginning it's fine, but if I skip and then open fullscreen the audio gets about two seconds added. I've used Movie Maker before on Windows 7 and it's worked fine, but I upgraded to a new computer that has Windows 10 and it's just beginning to have problems. If anyone could help me it would be greatly appreciated! (Apologies if this post isn't very clear of what my problem is; I wasn't sure how to word it.)
24. January 2016 · 1 comment · Categories: Uncategorized

Using Windows Live Mail 2012 on a Win7 pc. This issue began following a Microsoft email about KB3093954. The update was installed and that's when the problems began.

Several Hotmail accounts, an AT&T account, and my primary .msn a/c are configured. The only one NOT working is the primary .msn account, which is my default business a/c!!!

The Send/Receive function results in the following error msg:

"Unable to send or receive messages for the Msn (xxxxx) account.

Server Error: 0x80070057
Server: 'https://m.hotmail.com/Microsoft-Server-ActiveSync'
Windows Live Mail Error ID: 0x80070057"

The account has been deleted and re-added 3 times since. Everything downloads and works for a few days, then it stops again. I saw some chat about problems with the original version of this KB, so uninstalled it, re-downloaded a new version, to no avail.

Any help would be appreciated. Hate to have to keep going in through the browser to retrieve web mail for this one a/c. 

24. January 2016 · Write a comment · Categories: Uncategorized

We had a secondary email address on our Xbox live account.  We deleted the secondary email address (Hotmail account) and email account vanished.  We cannot log in.  Trying to log in to email account it says account doesn't exist.  Trying to create new Hotmail account using same email says account already exists.  Also emails sent to this lost Hotmail account are NOT bouncing back.  Help!

thanks.

24. January 2016 · Write a comment · Categories: Uncategorized
I was wondering if I can save emails that I want to keep by storing them into my storage folders.  If I can then how do I do that?
24. January 2016 · Write a comment · Categories: Uncategorized
In win 10 as at 25/JAN/2016 what is the status of WLM and IE 11 ?

Was using Live Mail 2011 with windows 10 was ok then suddenly was not able to create/send/forward emails the site freezes! So installed Windows Essentials2012 which took forever!!! Probllem still exists and only able to close down from the task bar.Has anyone got any ideas?

24. January 2016 · Write a comment · Categories: Uncategorized

Original Title: Bounced email to Cuba.

I have tried repeatedly to send an email to someone in Cuba, from my laptop and my iPhone. The bounced email on my laptop says:

*** Email address is removed for privacy ***' on 1/24/2016 10:45 AM

            Server error: '554 5.1.8 - Invalid email domain for: *** Email address is removed for privacy *** [R0109007]'

I replaced the real surname with x's for privacy.

Does anyone know what the problem might be?

Thanks,

Jo

24. January 2016 · Write a comment · Categories: Uncategorized

I have tried repeatedly to send an email to someone in Cuba, from my laptop and my iPhone. The bounced email on my laptop says:

*** Email address is removed for privacy ***' on 1/24/2016 10:45 AM

            Server error: '554 5.1.8 - Invalid email domain for: *** Email address is removed for privacy *** [R0109007]'

I replaced the real surname with x's for privacy.

Does anyone know what the problem might be?

Thanks,

Jo