Outlook 2011 slow startup – but only first time after each Mac reboot

21. March 2016 · Write a comment · Categories: Outlook for Mac

On the iMac in question, running OS X 10.11.3 and Office 14.6.1 (I believe), when Outlook is started for the first time after the Mac has been rebooted it spends a long time "Setting up identity" - between 10 & 15 minutes. Subsequent quit & restart of Outlook sees it open up in less than 10 seconds.

Activity monitor shows the Microsoft Database Daemon doing quite a bit of work reading from disk. My assumption is that it is performing some sort of verification of the database. However there are no "backup" identities being created - which to my mind says it is not doing a full rebuild.

Outlook is connected to a single Exchange account and other machines running same versions of OS X and MS Office and connecting to the same exchange account do not exhibit this symptom. The Exchange account is quite large - approx 27GB.

My understanding is that it is not a good idea to rebuild an identity that contains an Exchange account because there may be unwanted changes that get pushed back to the Exchange server.

My Google search has shown up at least one other case of this happening but no resolution was noted so that hasn't helped me.

This symptom was observed on the iMac of a client of mine - so I'm not easily able to execute various troubleshooting steps ad-hoc.

My best guess is that there is a permissions issue on cache files? But I'd love to have somebody give definitive info :-)

Thanks,

Kiwi Graham

Windows Opdate

21. March 2016 · Write a comment · Categories: Uncategorized
Error in Windows 10 update recorded as 0: 800705b4.

ability to empty the deleted items box on widows live mail.

21. March 2016 · Write a comment · Categories: Uncategorized
after installing and uninstalling 10- we seem to have lost the ability to empty the deleted items box on windows live mail..any help??   running windows 7..

i cannot get into my windows live acct and have lost all my emails and folders. PLEASE HELP!

21. March 2016 · Write a comment · Categories: livemail

My email is: 

*** Email address is removed for privacy ***

I really need this resolved ASAP.  I have no idea what Windows Live is trying to do but I cannot access anything now.  What has been updated or changed to cause this?

Here is a copy of the error I am receiving:

Unable to send or receive messages for the Msn (lady_j7) account.

Server Response: An error has occurred.
Windows Live Mail Error ID: 0x8004108C
Protocol: NNTP
Port: 0
Secure(SSL): No

Jacque

sent emails do not appear in sent mail folder

21. March 2016 · Write a comment · Categories: Outlook for Mac
Sent mails do not appear in sent folder.

Windows 10: Documents folder in This PC is different from Documents folder in C:user

21. March 2016 · Write a comment · Categories: livemail

From what I've read, Windows 10's This PC evolves from its previous version's My Computer, and keeps its default six folders: Desktop, Documents, Downloads, Documents, Pictures, Videos, the last five of which are, like library folders, linked to their counterparts in C:user.

If that's true, I just don't understand why on my computer the contents of those five folders in This PC and C:user are different. And also, 

why the first folder, Desktop, only shows part of my desktop icons on the screen.

Any help will be deeply appreciated. Thanks.

frwnd1

Audio issues with movie maker

20. March 2016 · Write a comment · Categories: Uncategorized
I have created a project which has now grown too complex to work on movie maker. It now crashes when I try to add something new to the project. I have read that the best way to solve this is to split the project and merge when completed. I do not want to loose what I have done, after spending many hours on it, but I am having real issues due to having multiple audio tracks split and timed to the footage! The slightest edit and the audio is disaligned. I have made duplicates, but to complete 'part two of two' I need to remove the earlier footage/audio. However as soon as I remove the footage (it won't let me select the audio at the same time) it makes the audio move for the rest of the footage. Any way around this?! 

When I try to add the audio intro into my movie it says this file not supported by Movie Maker

20. March 2016 · Write a comment · Categories: Uncategorized

Original title: Audio input in movie maker

I am using windows 10 movie maker and am trying to add an audio introduction.  I open record narration and record my intro then save it.  When I try to add the audio intro into my movie it says this file not supported by Movie Maker.  If I open it with windows media player it plays just fine.  It saved the audio with a wma extension.  Any thoughts

Audio input in movie maker

20. March 2016 · Write a comment · Categories: Uncategorized
I am using windows 10 movie maker and am trying to add an audio introduction.  I open record narration and record my intro then save it.  When I try to add the audio intro into my movie it says this file not supported by Movie Maker.  If I open it with windows media player it plays just fine.  It saved the audio with a wma extension.  Any thoughts

Windows Live Mail — Message Cannot be Found

20. March 2016 · Write a comment · Categories: Uncategorized

We are using WLM 2012 version on Win 7 and have recently had the problem that certain emails in a given storage folder are not viewable as we get "Message Cannot be Found" 

The problem began when we tried to move the emails from Inbox/Sent messages to the individual storage folder. 

We have tried to use the Repair feature with no change of outcome

We have also checked c:Users...AppData:pca;MicrosoftWindwos Live MailStorage Folders and it appears that the emails are there -- although are not able to see specific titles but all have .eml extensions and the number of emails matches what should be there. 

We have also tried creating a new folder under the main folder with the same results so we are wondering if the problem is some sort of corruption of the main folder? We really do not want to loose the email content of the mail or subfolders

Please advise as to next steps to correct the problem. Thanks

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