Question about Outlook Express

So lately I've been using Movie Maker to edit a lot of my videos. Unfortunately it's been giving me great struggles. I am a teenage boy, so my knowledge of editing softwares  and behind the scenes info are limited. I apologize ahead of time if I don't grasp what you're trying to say the first time. My problem starts with splitting videos in Movie Maker. When I split a video, it often takes Movie Maker a minute to load the two (now seperate) videos. After it has loaded and I continue to do this to other videos in movie maker (Splitting them and deleting parts I don't want) I started to realize when I played the video in the viewing box to the left that it was a black screen. Sometimes I think Movie Maker is just being slow, so I leave it to load, and once and a while this works. But more often than not, the black screen stays. This is a huge problem when trying to trim down and edit areas out of the video I don't want. I am trying to make a montage, but if I can't see the screen, I have nothing to work with. The audio still works when playing through this black screen, and some of the split videos still work. If you have any ideas of what may be causing this, or if I've run into a bug, please let me know!

Some info of my Movie Maker I am aware of consists of:

*I am using Windows 8.1

*I have a lot of memory stored in Movie Maker that may be slowing it down (Are there any ways to speed it up?)

Thanks again!

So lately I've been using Movie Maker to edit a lot of my videos. Unfortunately it's been giving me great struggles. I am a teenage boy, so my knowledge of editing softwares  and behind the scenes info are limited. I apologize ahead of time if I don't grasp what you're trying to say the first time. My problem starts with splitting videos in Movie Maker. When I split a video, it often takes Movie Maker a minute to load the two (now seperate) videos. After it has loaded and I continue to do this to other videos in movie maker (Splitting them and deleting parts I don't want) I started to realize when I played the video in the viewing box to the left that it was a black screen. Sometimes I think Movie Maker is just being slow, so I leave it to load, and once and a while this works. But more often than not, the black screen stays. This is a huge problem when trying to trim down and edit areas out of the video I don't want. I am trying to make a montage, but if I can't see the screen, I have nothing to work with. The audio still works when playing through this black screen, and some of the split videos still work. If you have any ideas of what may be causing this, or if I've run into a bug, please let me know!

Some info of my Movie Maker I am aware of consists of:

*I am using Windows 8.1

*I have a lot of memory stored in Movie Maker that may be slowing it down (Are there any ways to speed it up?)

Thanks again!

Regards,

Movie Maker crashes every time I try to save a movie. It will run up to a random finish percentage and then error out with this:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: MovieMaker.exe
  Application Version: 16.4.3528.331
  Application Timestamp: 533a401b
  Fault Module Name: mfh264enc.dll
  Fault Module Version: 6.1.7600.16385
  Fault Module Timestamp: 4a5bda36
  Exception Code: c0000005
  Exception Offset: 0002fd95
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Every time it crashes at a different spot. sometimes it gets farther along than other times. I have this problem with almost every movie editor I use on this machine. Im using Windows 7 Im fully up to date on ALL drivers. I tried using a different codec pack, Ive repaired Essentials 2012 as well. I tried pulling out different parts of the movie and making it shorter. I was able to get it to complete by pulling out everything except about 10% of the full movie.

My computer:
Intel I7 - 3770 CPU @ 3.40GHz 3.40 GHz
RAM: 20.0 GB 16 usable

64 bit OS
Windows 7 SP1 Home Premium
 I'm beginning to think its a hardware issue but I wanted to try you guys as a last ditch effort. 

Please help. 

Regards,

Movie Maker crashes every time I try to save a movie. It will run up to a random finish percentage and then error out with this:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: MovieMaker.exe
  Application Version: 16.4.3528.331
  Application Timestamp: 533a401b
  Fault Module Name: mfh264enc.dll
  Fault Module Version: 6.1.7600.16385
  Fault Module Timestamp: 4a5bda36
  Exception Code: c0000005
  Exception Offset: 0002fd95
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Every time it crashes at a different spot. sometimes it gets farther along than other times. I have this problem with almost every movie editor I use on this machine. Im using Windows 7 Im fully up to date on ALL drivers. I tried using a different codec pack, Ive repaired Essentials 2012 as well. I tried pulling out different parts of the movie and making it shorter. I was able to get it to complete by pulling out everything except about 10% of the full movie.

My computer:
Intel I7 - 3770 CPU @ 3.40GHz 3.40 GHz
RAM: 20.0 GB 16 usable

64 bit OS
Windows 7 SP1 Home Premium
 I'm beginning to think its a hardware issue but I wanted to try you guys as a last ditch effort. 

Please help.