Hotmail

Outlook Sync Prob

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Archived post from July 28, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 28, 2013
At one time, all of my email would sync with my mobile devices as it was on Outlook.com. Now, it no longer syncs. All my email gets dropped in a single folder on all devices and appears to need to be managed separately on each device. For example, if I move an email to trash on Outlook.com, the item still remains unread in the inbox of my mobile devices. I thought it might be a MAPI setting on Outlook.com or on my devices, but no settings seem to exist. My mobile devices are Windows Phone 8 and an iPad mini.  What am I missing?

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