Hotmail

Outlook.com moves all messages to junk or deleted folders

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Archived post from August 23, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 23, 2013
I am losing a lot of mail because Outlook.com moves ALL my mail to either the junk folder or deleted folders.  I have a safe senders list and emails from those senders are also moved.  My inbox is constantly empty so I must search for my mail elsewhere.  I have created rules to have all email sent to my inbox, but all messages are immediately removed.  It is driving me crazy!  

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