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Outlook.com Android App Not Syncing Emails

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Archived post from September 8, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 8, 2013
Emails were syncing fine after the initial setup but I think because of the Reset option in the Outlook.com Android app, currently it's not syncing any emails. This occurs on both my Nexus 4 and Nexus 7(2013), running Android 4.3.

  • Able to send and receive emails fine through the stock Android email app.
  • Refresh button does nothing and sync set to push.
  • Tried reinstalling Outlook.com app, as well as restarting device numerous times.
  • Tried with two-step verification off for my email but problem persists.

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