Hotmail

Not receiving instagram reset password email after going back to old alias

Unanswered 0 answers

Archived post from August 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 29, 2013
Hi,

I have recently tried to log onto my instagram account with my newly bought iPad only to witness a message saying that my password was reset.
I tried to send off a password reset email to my accounts email account several times but hadnt received one.

The problem may be that i had changed my email alias and reverted back to the old one (which i used to sign up with) when i found out that my password had been reset.

I would be very happy to know what to do from here on now and receive advice from thecommunity 

Thank you.

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