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Not able to utilize my Hotmail account that switched over to Outlook

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Archived post from March 6, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Mar 6, 2013
My Hotmail account switched over to Outlook.com.  I can sign in but there is no tool bar at the top and I am not able to access any of the e-mails and open or send or look through old ones.  It took about 30 minutes yesterday and all of a sudden it started to work. This morning again I am not able to access anything in that account.  Do I need to change or update anything?  This is my primary account but if I continue to have problems I will discontinue using this one.

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