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My hotmail-account has been blocked. How can I prove it is mine?

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Archived post from August 7, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 7, 2013
Hello, I have a problem with my hotmail-account. I got a message that I have to fill out a survey to receive a security code. I tried three times now, always with the same result: the info is not sufficient. Although I believe the details I've sended are quite specific. What else can I do?

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