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My account is locked out

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Archived post from August 17, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 17, 2013

I have accessed the same account on my Xbox for over 6 years and can't remember the last time I actually entered my password or even my email but earlier this week I was asked and was unable to get logged on.  I went to try to recover on-line but the email address is no longer active so I was locked out of my account.  I have chatted with on-line xbox help who suggested I call customer support who directed me to this site. 

 

Thanks,

Jeff Jowers

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READ MY EMAIL !!!!!!!!!!!Sep 17, 2013 Locked out of a hotmail account which was previously linked to other hotmail accounts I used to access it … validation of locked account does not workJul 30, 2013 locked out of outlook, questionairre to reset succesful, still locked outAug 14, 2013