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missing hotmail account

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Archived post from August 6, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 6, 2013
Hi MS staffs,

I was trying to merge two MS accounts, one is hotmail.com (main) and the other one is gmail.com (for xbox service) which later i found out that you can't

then i was stupidly thinking try to add the gmail.com as alias to my main MS account then you can't neither

and i accidentally clicked the rename my primary alias and set to a non-existing gmail account

please help me to get my old hotmail account back

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