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microsoft account sign in problems

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Archived post from August 3, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 3, 2013
i cant access my microsoft account because ive forgotten the password and the security answer due to not using it for a long time, its only used to sign in to xbox live on my console and it was working fine untill a couple of days ago when it came up with an error code and now i cant access xbox live please help

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