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Lost ALL Hotmail Emails when i switched to Outlook

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Archived post from August 25, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 25, 2013
Hello,

This is the second time i have raised this issue and i am yet to receive a response from your team. I have lost ALL emails sent, archived AND saved to folders on my *** Email address is removed for privacy *** account after upgrading to Outlook. My new email address is *** Email address is removed for privacy *** and although i added my hotmail account as an 'Alias'; i still cannot view my previous emails or folders!

Also when people email my hotmail, they get an error saying the mailbox is invalid!!!!!

What exactly has happened? I need my emails restored back ASAP as i had the account for over 10 years, so as you can imagine, its a LOT of information on there!

PLEASE can someone help me with this issue?

Thanks

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