13. December 2020 · Write a comment · Categories: Uncategorized

When I tried to login to my hotmail account (ending with @hotmail.com) several days ago I was asked to change it to alias (I had one ending with @outlook.com). After that I can't login via @hotmail.com. Only via alias (@outlook.com).

When I enter old @hotmail.com account at login.live.com I get the following error:

That Microsoft account doesn't exist. Enter a different account or get a new one.

I'm not receiving mails to old @hotmail.com address. When I try to send email to my old @hotmail.com account I receive the following error:

DB3EUR04FT020.mail.protection.outlook.com gave this error:
Requested action not taken: mailbox unavailable (S2017062302).

When I tried to recover old account using this form: https://account.live.com/acsr

I've got this error:

The Microsoft account you've entered does not exist.

Is there any way to get old email back ?

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