Question asked on Aug 8, 2013
I am currently locked out of my xbox live gold account and do not know the password for the account. I signed up for xbox live ~10 years ago and used my university email. Unfortunately, after graduating 7 years ago, the account was deleted by the university
and is no longer in existence. I tried to do the account recovery at https://account.live.com/password/reset, but it doesn't work and just says "accounts ending in EDU are managed by the
institution's IT management." What am I supposed to do? The email address was deleted 7 years ago, I no longer attend the university. I am currently paying for xbox live gold but have been locked out for weeks. I am getting extremely frustrated, please help!!!
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