Hotmail

Locked out of very old hotmail account

Unanswered 0 answers

Archived post from July 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2013
I have a very old hotmail account I would like to access now but cannot remember the password. I am also afraid that it may have been compromised. I tried using the form to reset my password, but because I have not actively used the account for something like 10 years I just don't have the answers to what the subject lines of my most recent emails were or what the contact email addresses are in there (that's why I need to get in there!). I've logged in more recently but haven't actively used it so I just don't know the answers to those questions. 

I've tried for half an hour to find a link to contact someone about my specific case but cannot figure out how to reach a person about being locked out of my account and not being able to use the automated system to get back in. The automated system will never work for me because I don't have those answers. I just need to be able to talk to a person about it. Can anyone help me with a link to submit a problem to a human who will read my email? 

Thank you!

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