locked account after changing password

On Sunday night (4th August) I tried to access *** Email address is removed for privacy *** but wasn't able to as I couldn't remember the password. I tried to change the password for this account but instead of changing this account it changed the assword on another e-mail account. I then tried to see if I could reset the password but it thought I had already requested it and the only thing I could do was use me secret question but I can not use the question as I have forgotten the answer. Is there any why I can get access to this account again?