Hotmail

Is there any way I check the progress of my account recovery request?

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Archived post from August 14, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 14, 2013
I recently went to check my email and found that the account has been suspended for suspicious activity. Which is fair enough since i understand that they have to check or get some false alerts every now or then. I solely use the account forwarded through to Gmail so there wouldn't be much activity on it. I tried to get the recovery email sent to my alternate email account but it wasn't coming through. So I filled in the recovery request form. First one got denied so I filled out another one with as much information as I could get. This one's been going for 8 hours now. I know it says it can take up to 24 but the first one only took 2 to be denied and I have uni information coming through today and tomorrow. So it's very time sensitive. Can i find out how the request is going and if possible speed it up somehow?

The issue number is 97385852. Both times I sent a request it seemed to generate two numbers and immediately cancel the first one. I Hope that isn't an issue.

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