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In middle of writing an email, font decreases in size. Have tried everything, nothing seems to help

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Archived post from August 8, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 8, 2013
Font is set to Calibri, size 12.  Email starts out in correct font, but changes to a much smaller size, perhaps an 8 without any reason.  I am a proof reader for an instructor who is writing a new manual and my replies to him start out correctly but diminish so much in size that it is hard to read.

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