I'm also having the problem with Outlook.com e-mails freezing.  This occurs with IE8 (went back to IE8 because of so many problems with IE9 & IE 10) & Firefox.  This is so irritating.  I think that Hotmail was a much better e-mail program & don't understand the reason for replacing it with Outlook.com.

Please provide help that doesn't tell me to clear the cache, which I've done numerous times, & to use IE10, which gave so many problems.  Also, don't tell me to revert IE to its original settings, which I've also done numerous times.

Thank you.