Question asked on Aug 27, 2013
When trying to type a new message in Outlook I fount it strange that no names where showing on the left column as they used to. I then proceeded to clicking the People button under Outlook, on the top left of the screen and was shocked to find out that the page was blank where my contacts should appear and at the top of this blank page there was this message:
"Sorry, something went wrong. Please try again or refresh the page. If you continue to have this problem, please report it to Microsoft."
I feel very frustrated just because I was a paying client of Hotmail for many years , where I never encountered any problem, and was forced to move to Outlook and after just a couple of months -- here we go, a major problem! And I'm still a paying user of the new platform!
The bottom line is this: I lost probably close to two hundred contacts and I don't know how I can retrieve them or if I can retrieve them at all. Needless to say, this is causing me anxiety and frustration, let alone a huge waste of time.
Please help, as soon as possible!
Thanks.
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