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I don’t know why can’t I open my Word from Skydrive?

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Archived post from August 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 22, 2013

I tried to open one of my documents on Word (in Sky Drive) but I can't even open it. There was a message 'Something went wrong' and told me to go to Control Panel and repair it. I did what it said but I still can't open! Could you help me please?

 I enjoyed the old Word I had in my old computer which never have any problems. I wanted to be up-dated to the world by using a new laptop with a brand new Office but it's not really impressed me!

 

Joy.

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