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i cant get to my mail and they keep on asking security questions

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Archived post from August 10, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 10, 2013
hello!

i tried to enter to my e mail account on hotmail.com. they were asking me fist a security code that they was sending to an alternative e mail adress. i tried to sign in with that code but it only opened a page with settings and security options. i tried to by modificating them be able to enter to my account but it was worthless. how complicated can it be to get to use my account again? after all it is supposed to be my account. i understand ofcourse that microsoft is trying to unly protect me, but even from myself?
I need to find a solution soon, cause my mail contains valious information respect my work.

with warm regards

Elina Hynynen

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