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I can’t get into a hacked account

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Archived post from July 26, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 26, 2013
I have tried to follow the instructions to verify my account (*** Email address is removed for privacy ***) to regain access several times and it's still not working. It says it is sending a security code to my alternate email, but I have not used that account in years and I am unable to gain access to it as well. I need to recover my email asap. How do I get the security code to make this happen?

Thanks.

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