Hotmail

I cannot access my Microsoft hotmail account and think it’s either hacked or a virus

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Archived post from August 7, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 7, 2013
Hi there, 
 I am having to email from my sisters email account as my hotmail account has been blocked. I noticed that there were 3 delivery status notification (failure) emails in my account to email addresses that were familiar but that I had not sent. The attachment is a MIME attachment. I now cannot access my email account *** Email address is removed for privacy *** with my password. 
I tried to verify the account by giving all the information needed to prove that I am the account owner but the security information I gave (which I know is definitely correct!) did not match up. I can only think that a hacker may have already changed this information. I then got an email saying my account has now been blocked. 
I can give further information about some of the emails sent and received to further prove that I am the owner of this account but I really need someone to help me to get my account back. I really can't delete it as I will loose all my contacts etc.
 Please can somebody help me?? 
Many thanks 

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