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Hotmail

I am not able to update my payment method on my account

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Archived post from August 7, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 7, 2013

I have been continually contacted by Microsoft to update my card information in order to renew my account.  First of all, the link provided does not work and I have to copy and paste to access it.  Secondly, it keeps taking me to updates status and won't go any further, so I can't update my card information.  What do I do?

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