Question asked on Sep 27, 2013
I own a domain and have set up email for that domain at the admin center of domains.live.com. I need to do two things right now, I need to set up another email account and I need to reset the password for one of my users.
However, when I log into domains.live.com, I am presented with a yellow status that says, "Pending DNS configuration". When I click on the domain name, the next screen says "You need to prove ownership of this domain by creating a DNS record. Use the settings below." However, we've been using this domain and email addresses within it for months now.
I need to get this resolved quickly. What do I need to do to accomplish my above tasks, and without any chance of deleting the existing emails attached to this domain?
However, when I log into domains.live.com, I am presented with a yellow status that says, "Pending DNS configuration". When I click on the domain name, the next screen says "You need to prove ownership of this domain by creating a DNS record. Use the settings below." However, we've been using this domain and email addresses within it for months now.
I need to get this resolved quickly. What do I need to do to accomplish my above tasks, and without any chance of deleting the existing emails attached to this domain?
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