Hotmail

How do I export (backup) and import my e-mail messages, files, contacts?

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Archived post from August 11, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 11, 2013
I am running MSN Explorer version 10.0 and want to uninstall it and install MSN Explorer version 10.5, but I cannot figure out how to back up my MSN email before I uninstall my MSN Explorer version 10.0.  The instructions emailed to me by MSN Member Center are very confusing.  As instructed, I sign in to MSN with the account that has the e-mail I want to back up.  That takes me to my Outlook inbox.  The instructions then tell me to go to the Help and Settings menu, which I cannot find, click on Settings, which I cannot find, then click on Change your E-mail Settings, which I cannot find. The instructions then tell me to click on Import or Export e-mail, copy e-mail, or import contacts, none of which I can find.  Can someone help me with this please?

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