Is there anyone at the Microsoft corporate empire that can help me access my Hotmail without expecting me to remember the mundane details of my account? Obviously I would enter things like email address I've recently sent mail to or folders I made or subjects used by others if I could access my account and read them. But to expect me actually remember this trivia defeats the purpose of using a computer. Like the lady at the water company who expects me to remember my account number, I say to you.....DUH, I know my name....look it up. Please don't reply with that nauseating canned text about how very, very, very seriously you take security. I get it, good for you and you probably don't even realize how frustrating it is to read this over and over and over and over and over and over and over and over (get it ?). Perhaps on the private floating island where Bill lives a high level of security is needed; but, I just want to check my email. I don't care if someone hacks me - what are they going to get - my secret meat loaf recipe. C'mon guys get real. Please let me reset my password and stop wasting time on a free email account
I put in the wrong password too many times and got locked out. I can't remember the password for my alternate gmail account. I can't remember the addresses I've recently sent mail to. I can't remember the names of my folders. I never pay any attention to the subject line. Ask me my maiden name, my mothers maiden name, my fathers middle name, previous street addresses, my dogs name. Ask me things I know and don't have to look up in the computer. Like I tell the water bill lady, if someone comes in who wants to pay my bill - let them pay it, big deal.
Thanks
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