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hotmail account locked

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Archived post from August 13, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 13, 2013

My Hotmail account is locked for about a week now and I have very important work messages on it. I went through everything and Microsoft verified that I am the owner of my account. But I have changed my password so many times before that, that I still cannot get into it.

I can be reached at 613-379-5347, my email is *** Email address is removed for privacy *** and I have another email acct I can get into, *** Email address is removed for privacy ***

Account recovery request 97171624

Kelly

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