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hotmail account blocked and cannot recover

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Archived post from July 28, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 28, 2013
I have filled the account recovery form several times but it comes back that the data is not sufficient. The problem is I don't remember the security question. I don't even understand What the "DV" stands for, so I might  remember the answer. I opened this account 16 years ago. I send the scan of my driver license and given my phone numbers. there must be some other way for me to recover my account. I need my contacts and stored email. 

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