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Archived post from July 31, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 31, 2013
My daughter cannot log into her hotmail account she gets the message your account is not ready, family safety settings not finished.  When I click on the link to finish the settings it brings me to a page for windows 8 or RT. I am on windows XP. My daughter is an adult now so I tried to turn off all of her safety settings and she still could not get in so I tried to delete family member and she still cannot get in.  What do I do she needs her account for school.

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