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Folks sending email, me not receiving! Not in Junk, and the sender doesn’t receive a ‘not sent’ message?

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Older post from September 20, 2016. Details may be out of date.

Question asked on Sep 20, 2016

I have some contacts (a daughter at her new college and a sports coach whom I've emailed before) whom I can not receive emails from. They get no message that the email isn't sent and I get no notice that I can't receive a sent email nor any item in my Junk folder.  The problem exists with all platforms of my Outlook.

I am running Windows 10.

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