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Family Safety web filtering is not working after Windows 8 upgrade

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Archived post from September 5, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 5, 2013

Hi I upgraded a laptop to Windows 8 from Vista and family safety is no longer working fully.

I have updated to essentials 2012 and can confirm that Family safety is running. App and time limit restrictions still work great, but the web site filtering does not.

I have web filtering set to Allow List only, with 3 sites listed - google, Wikipedia and BBC - but I can access all web content.

 

I have also tried deleting the files in /ProgramData/Microsoft/Windows/Parental Controls as suggested in other posts but this did not work.

I can also confirm that WpcMon.exe is running.

 

Can you advise what the problem might be?

thanks

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