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This is still a problem for me, I just want to be able to view my emails and get my contacts, I have tried to get a tech to chat with me 3 times now, and they are always busy, I have a very important email coming in that I need to be able to get, and I have tried everything your trouble shooting says. I obviously need a new solution. I just need my important email, also, it may have been nice to let people know this may happen so they could use an alternate email address for their important messages.

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